Rudrajyoothi is an e-commerce platform designed to provide customers with a seamless online shopping experience for authentic Rudraksh products and related offerings. When users register on our website, we may collect personal information such as name, address, phone number, and email address. During transactions, we may also collect payment-related details and IP addresses for security and processing purposes. This information is securely stored and is not publicly accessible.
By using our website, you agree to the practices described in this policy. Please review it carefully, and if you have any questions, feel free to contact us at our email.
What Personal Data We Collect and Why We Collect It
Account & Order Information
We collect personal information to:
- Process and deliver orders
- Provide customer support
- Communicate order updates and service notifications
- Improve user experience and website functionality
Marketing Communication
We may send promotional emails regarding product launches, offers, and updates. Users can opt out of marketing communications at any time.
Comments
When visitors leave comments on the website, we collect the data shown in the comments form along with the visitor’s IP address and browser user agent string to help with spam detection.
Media
If you upload images to the website, avoid uploading images that contain embedded location data (EXIF GPS), as visitors may be able to download and extract such information.
Contact Forms
Information submitted through contact forms is used solely for responding to inquiries, customer support, and communication purposes.
Cookies
We use cookies to:
- Enhance website functionality
- Remember user preferences
- Improve browsing experience
- Analyze website traffic and performance
Cookies may also help keep users logged in and personalize content based on browsing activity.
Third-Party Cookies
Some third-party services such as advertisers, analytics providers, or embedded content providers may use cookies on our website. We do not control these third-party cookies.
Users can disable cookies through their browser settings; however, some website features may not function properly.
Embedded Content from Other Websites
Articles or pages on this website may include embedded content such as videos, images, or articles. Embedded content from other websites behaves exactly as if the visitor has visited the external website directly.
These websites may:
- Collect data about you
- Use cookies
- Embed third-party tracking
- Monitor your interaction with embedded content
Analytics
We may use analytics tools to understand user behavior, improve website performance, and enhance customer experience.
Who We Share Your Data With
We do not sell, rent, or trade your personal information.
However, we may share necessary information with trusted third-party service providers including:
- Payment gateway providers for secure payment processing
- Logistics and shipping partners for order delivery
- Technology or hosting providers supporting website operations
These third parties are obligated to use your information only for the services they provide to us.
We may also disclose information if required by law or to protect our legal rights.
How Long We Retain Your Data
- Comments and their metadata may be retained indefinitely for moderation and support purposes.
- Registered user information is stored as long as the account remains active or as required for legal and administrative purposes.
Users may request modification or deletion of their personal information, subject to legal obligations.
Your Rights Over Your Data
If you have an account on this website or have left comments, you may request:
- A copy of the personal data we hold about you
- Correction of inaccurate information
- Deletion of your personal data
This excludes data we are legally required to retain for administrative, legal, or security purposes.
Where Your Data Is Sent
Visitor comments may be checked through automated spam detection services.
How We Protect Your Data
We implement appropriate technical and organizational security measures to safeguard personal information against unauthorized access, misuse, alteration, or disclosure.
Data Breach Procedures
In the event of a data breach, we will take appropriate measures to investigate, mitigate, and notify affected users and authorities where legally required.
Third-Party Data Sources
We may receive limited information from payment processors, logistics partners, analytics providers, or marketing platforms to facilitate our services and improve user experience.
Automated Decision-Making & Profiling
We do not use automated decision-making or profiling that significantly affects users.
Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with immediate effect.
Users are encouraged to review this page periodically to stay informed about how we protect their information.
Contact Information
For any questions regarding this Privacy Policy or your personal data, please contact us through the contact details provided on our website.